Our client is a leading name in the sports betting industry, dedicated to providing an exceptional betting experience. We are seeking a dynamic and skilled Platform Manager to oversee the daily operations of our sports betting platform, ensuring that it delivers top-notch performance and user satisfaction.

Key Responsibilities:

Platform Management:

• Daily Operations:
  • Oversee the smooth running of the sports betting platform, ensuring optimal performance and a seamless user experience.
• Performance Monitoring:
  • Continuously monitor and analyze platform metrics to identify areas for improvement and implement necessary changes.
• Content Management:
  • Ensure the platform is consistently updated with the latest sports events, betting options, and odds.

Product Development:

• Collaboration:
  • Work closely with the product development team to enhance platform features and functionalities.
• User Experience Insights:
  • Provide insights and feedback on user experience to guide product improvements and drive innovation.
• Industry Awareness:
  • Stay updated on industry trends and competitor offerings to ensure the platform remains competitive and ahead of the curve.

Compliance and Security:

• Regulatory Compliance:
  • Ensure the platform complies with all relevant regulations and industry standards.
• Security Protocols:
  • Implement and oversee security measures to protect user data and prevent fraud.
• Liaison with Regulatory Bodies:
  • Maintain communication with regulatory bodies and ensure the timely submission of required reports and documentation.

Customer Experience:

• Customer Support Collaboration:
  • Work closely with the customer support team to resolve user issues promptly and improve overall customer satisfaction.
• Engagement Strategies:
  • Develop and implement strategies aimed at enhancing user engagement and retention.
• Feedback Analysis:
  • Analyze customer feedback and usage data to inform and prioritize platform improvements.

Marketing and Promotions:

• Promotional Campaigns:
  • Collaborate with the marketing team to develop and execute impactful promotional campaigns.
• Campaign Monitoring:
  • Monitor the effectiveness of marketing initiatives and adjust strategies as needed to maximize impact.
• Integration of Promotions:
  • Ensure that promotions are effectively integrated into the platform and clearly communicated to users.

Financial Management:

• Financial Reporting:
  • Monitor the platform’s financial performance and report on key metrics to senior management.
• Revenue Growth:
  • Identify and leverage opportunities for revenue growth and cost reduction to drive profitability.

Qualifications:

• Education:
  • Bachelor’s degree in Business, IT, or a related field.
• Experience:
  • Proven experience in platform management, preferably within the sports betting or gaming industry.
• Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and leadership abilities.
  • Knowledge of regulatory requirements and industry standards.
  • Proficiency in platform management tools and technologies.

What We Offer:

• Competitive Salary:
  • Attractive compensation package.
• Career Growth:
  • Opportunities for professional development and career advancement.
• Innovative Environment:
  • A dynamic and supportive work environment with a focus on innovation.
• Comprehensive Benefits:
  • A comprehensive benefits package that supports your well-being.

If you are a motivated professional with a passion for platform management and a desire to drive success in a fast-paced industry, we encourage you to apply for this exciting opportunity.

Apply Now to be a key player in delivering a top-tier betting experience!